How it works
Our fleet is growing steadily. Here you can already use us:
Find an answer.
How much is Coup?
Can I also buy one of the Coup eScooters?
How big is Coup's Berlin business area?
What is Coup?
In which cities can I use Coup?
How big is the Coup fleet?
2 Join Coup
Am I insured?
How can I use Coup?
How do I signup?
Why did my registration not work?
3Ride & Park
How does a rental work?
Can I temporarily park a Coup?
Do I have to wear a helmet?
Can I take an additional person with me?
How do I end a rental and return the eScooter?
Do I need to wear gloves?
Where do I find the vehicle and insurance documents?
What kinds of eScooters exist in the Coup fleet?
What do I have to consider when I park the eScooter?
Which streets am I not allowed to ride a Coup on?
How do I pay?
What is a free ride?
How do I book the 24-hour rate?
What kind of extra fees apply when?
How do the minute packages work?
How can I change my address in the app?
5 Tips & Tricks
What do I do if I have issues with my booking?
What do I do if I cannot reach the Customer Engagement Team?
How can I recommend Coup?
Where can I find my previous rides?
What are the business hours from the Customer Engagement Team?
Terms and Conditions
Data Privacy Website
Data privacy notice for use of Coup (Berlin)
Driver's License Revalidation
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