How do I end a rental and return the eScooter?

How a return works:

  1. Flip out the side stand to stop the eScooter engine.
  2. Now you can end the rental via the app. Simply click on the "End ride" button. Follow the end rental prompts and check:
    • Is the handlebar turned to the left?
    • Is the helmet under the seat?
    Also, make sure that you have not left anything in the helmet trunk. The same goes for the disposable hygiene caps.
  3. After checking the two boxes, the app automatically closes the eScooter.

Are you having trouble ending the rental? Here are our tips & tricks.


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