How much is COUP?
What does it cost?
Always for the first 20 minutes
Every 10 minutes after the 21st minute
Day flat from 7 am until 7 pm
Night flat from 7 pm until 7 am
What extra fees will be charged?
Deductible in case of damage or theft of the COUP scooter caused by the customer (max.)
Service trip caused by the customer
Handling fee for deductible cases
Handling fee for administrative offenses
Handling fee for criminal offenses
Handling fee for reminders in case default in payment
Re-parking of an illegally parked COUP scooter
Return of a COUP scooter in the business area (also in case of empty batteries)
Passing on of third-party invoices due to customer negligence (towing operation, etc.)
according to 3rd party invoice
Driving without completed and valid contract incl. the handover of a COUP scooter or customer login data to unauthorized persons
Repair of the COUP scooter as a result of violations of the obligations of the customer from General Terms and Conditions §8
Battery loss or destruction by manipulation (per battery)
Inadmissible foreign trips
Parking the COUP scooter in private parking
Non-notification of accident or theft of a COUP scooter to COUP