what do I do with a faulty GPS signal

The COUP app shows: "Get closer to the scooter" but you are right next to it?


The location of the scooter is not shown correctly in the COUP app?

Press the GO Button of the scooter for about 7 seconds to update the internal GPS.
Close the app completely and switch off the bluetooth of your phone.
Switch on the bluetooth again and restart the app to connect to the scooter.

Was it helpful? 63 out of 272 found this article helpful


Can't find what you are looking for?



Change city

Our fleet is growing steadily.
Here you can already use us: